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Refund Policy for YellowAddz
Effective Date: 01-01-2016
1. Introduction
YellowAddz (hereinafter referred to as "we," "our," or "the Company") is committed to providing quality website design, website development, and digital marketing services (hereinafter collectively referred to as "Services") to its clients (hereinafter referred to as "you" or "the Client"). This Refund Policy outlines our refund and cancellation procedures in compliance with Indian law. By engaging our Services, you agree to the terms and conditions set forth in this Refund Policy.
2. Refund Eligibility
2.1 Cancellation within the Cooling-off Period: If you decide to cancel your engagement with YellowAddz within [X] calendar days from the date of signing the service agreement or making the initial payment, you are eligible for a full refund of the amount paid, less any reasonable administrative or processing fees.
2.2 Service-Specific Refund Policies: Some Services may have specific refund policies, as outlined in the respective service agreements or project proposals. In cases where such specific policies exist, they shall take precedence.
3. Refund Procedure
3.1 To request a refund, you must submit a written request to [Company Contact Email] within the applicable refund eligibility period. Your refund request should include the following information:
Your full name
Contact information
Details of the Service(s) for which you are requesting a refund
Reason for the refund request
3.2 After receiving your refund request, YellowAddz will review it and respond within [X] business days to confirm the eligibility and process the refund.
4. Refund Exceptions
4.1 YellowAddz reserves the right to deny a refund request in the following circumstances:
The request is made after the expiration of the cooling-off period or beyond the specific refund eligibility period mentioned in the service agreement.
The Client has breached the terms and conditions of the service agreement.
The Services have been substantially delivered or completed as per the project timeline.
The refund request is for reasons beyond the control of YellowAddz (e.g., changes in business strategy, market conditions, or client preferences).
5. Refund Processing
5.1 Once a refund request is approved, YellowAddz will process the refund within [X] business days using the same payment method used for the original transaction.
6. Contact Us
6.1 For refund requests, inquiries, or concerns related to this Refund Policy, please contact us at:
Company Name: YellowAddz
Address: Shop #4, Shahgunj,Aurangabad, Maharashtra, INDIA.
Email: info@yellowaddz.com
Phone: +91 - 7620 899 899
7. Changes to this Refund Policy
7.1 YellowAddz reserves the right to modify or update this Refund Policy to reflect changes in our practices or legal requirements. Any updates to this policy will be posted on our website with the effective date.
By engaging our Services, you acknowledge that you have read, understood, and agreed to this Refund Policy. If you do not agree with this Refund Policy, please refrain from using our Services.